Privacy Policy
Last updated: 1 May 2026
1. Who we are
Dubai Link ("we", "us", "our") is a lead generation and property consultancy service operating in partnership with DAMAC Properties. We connect South African investors with Dubai real estate opportunities. Our primary contact details are listed on our event page and in the footer of this website.
2. Information we collect
We collect information that you voluntarily provide to us, including:
- Identity information: first name, last name.
- Contact information: email address, mobile telephone number.
- Event preferences: city of event, investment budget range, comments or questions.
- Consent records: whether you have consented to being contacted and to receiving marketing communications.
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, and pages visited. This data is collected via cookies and similar technologies as described in Section 7 below.
3. How we use your information
We use your personal information for the following purposes:
- To process your event registration and reserve your seat.
- To send you confirmation emails, event logistics, and information packs.
- To contact you regarding your enquiry or interest in DAMAC properties.
- To send marketing communications about future investment opportunities (only where you have opted in).
- To analyse website usage and improve our services.
- To comply with legal obligations.
4. Legal basis for processing
We process your personal information on the basis of your explicit consent, which you provide when submitting the registration form. In South Africa, this processing complies with the Protection of Personal Information Act, 2013 (POPIA). You may withdraw your consent at any time by contacting us at info@dubailink.co.za.
5. Sharing your information
We may share your personal information with:
- DAMAC Properties: as our development partner, to facilitate property consultations and transactions.
- Service providers: hosting (Cloudflare), analytics, email delivery, and CRM platforms that process data on our behalf under appropriate data processing agreements.
- Advertising platforms: Meta (Facebook/Instagram) and Google for conversion tracking and remarketing, using hashed identifiers where possible.
We do not sell your personal information to third parties. We only share data as described above or where required by law.
6. Data retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Event registration data is retained for up to 24 months after the event date. If you withdraw consent, we will delete your data within 30 days, unless retention is required for legal or regulatory purposes.
7. Cookies and tracking
Our website uses cookies and similar technologies for essential functionality (such as A/B testing variant assignment), analytics (Google Analytics), and advertising (Meta Pixel, LinkedIn Insight Tag, Microsoft Clarity). You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.
8. Your rights
Under POPIA and applicable data protection laws, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to the processing of your personal information.
- Withdraw your consent at any time.
- Lodge a complaint with the Information Regulator (South Africa).
To exercise any of these rights, please contact us at info@dubailink.co.za.
9. Data security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. Our website is served over HTTPS, and sensitive data transmitted to third-party services is encrypted in transit.
10. International transfers
Your data may be processed in jurisdictions outside South Africa, including the United Arab Emirates (DAMAC Properties) and the United States (Cloudflare, Meta, Google). We ensure that appropriate safeguards are in place for such transfers in accordance with POPIA requirements.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
12. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@dubailink.co.za
- Phone: +27 79 371 9376